Home About Us

Increasing Productivity and Reducing IT Based Risk

ADNS Education provides highly effective and secure IT networks to schools and trusts.

We treat your network as our network and we protect your data as our data. We deliver more than you would expect from your IT department, while ensuring excellent customer service at all times. Our Service Level Agreement provides unlimited and uncapped IT support and we will be onsite when you need us.

ADNS Education believe effective planning is the key to managing your IT network and budget. We will complete annual reviews that then deliver a bespoke IT plan for you, designed to increase productivity and reduce your IT based risk.

Offer a service you can rely on

Respond to your enquiries promptly and efficiently

See it from your point of view, we don’t assume that we know best so we make decisions with you in mind

Ensure our services are accessible and easy to use

Be polite, professional and committed to helping you at all times

Keep to appointment times

Treat everyone fairly and equally, with dignity and respect

Communicate clearly without the use of jargon

Be helpful and responsive to your needs

Listen to your feedback and act upon it, trying to continuously improve the service to you

96%

Of customers retained since ADNS was established.

4.5

Is the average customer rating, for completed servicetickets, out of 5.

91%

Of all service tickets are resolved remotely, reducing the time your issue affects you

Our Partners