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Increasing Productivity and Reducing IT Based Risk

ADNS Education provides highly effective and secure IT networks to schools and trusts.

We treat your network as our network and we protect your data as our data. We deliver more than you would expect from your IT department, while ensuring excellent customer service at all times. Our Service Level Agreement provides unlimited and uncapped IT support and we will be onsite when you need us.

ADNS Education believe effective planning is the key to managing your IT network and budget. We will complete annual reviews that then deliver a bespoke IT plan for you, designed to increase productivity and reduce your IT based risk.  

Offer a service you can rely on
Respond to your enquiries promptly and efficiently
See it from your point of view, we don’t assume that we know best so we make decisions with you in mind
Ensure our services are accessible and easy to use
Be polite, professional and committed to helping you at all times
Keep to appointment times
Treat everyone fairly and equally, with dignity and respect
Communicate clearly without the use of jargon
Be helpful and responsive to your needs
Listen to your feedback and act upon it, trying to continuously improve the service to you
Of customers retained since ADNS was established.
Is the average customer rating, for completed servicetickets, out of 5.
Of all service tickets are resolved remotely, reducing the time your issue affects you
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